Refund & Shipping
Return & Exchange Policy
If you need to return or exchange your purchase, we are happy to help! Returns may be made within 10 days from the date that the item is received (with an extended grace period around holidays). Exchanges may be made within 30 days of receipt of order and there is no additional shipping fee to send you the exchange. Please contact us if you need to exchange. Returns are not accepted without prior approval by email.
Ordering & Shipping Info:
Everything is handmade to order, and due to the organic qualities of gemstones, pearls, and hammered wire, what you receive may not look exactly like the picture. In addition, not all colors appear the same on all monitors. Occasionally this shipping time will be extended for various reasons, and if that is the case we will contact you immediately if there is a delay on your order. If you need it asap, please contact us to see if we can accommodate your request. Each item is tucked inside a white jewelry box in a plastic bag with an anti-tarnish paper. Orders are shipped via USPS Priority Mail (from Sonoma, CA). Upon shipment, you will receive an email with a delivery confirmation number.
*Domestic shipping based on order volume
USPS Priority Mail Flat Envelope: $6.70 (2-5 business days transit after shipment)
USPS Priority Mail Box: $7.20 (2-5 day business transit after shipment)
USPS Priority Express Mail Flat Envelope: $24.70 (next day delivery)
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